VIP Relationship Manager, Vietnam
OKX · Vietnam (Remote)
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h2 class= heading-2 ace-line old-record-id-ARMWdtKDIowwlyxaSOuuzEqssIf strong Who We Are /strong /h2
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div class= ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. /div
div class= ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. /div
div class= ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb Across our multiple offices globally, we are united by our core principles: em We Before Me /em , em Do the Right Thing /em , and em Get Things Done /em . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. /div
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h2 class= heading-2 ace-line old-record-id-PiRwdXFmiomeQDxx0RUuDGJ1sag strong About the Opportunity /strong /h2
div class= ace-line ace-line old-record-id-NrSYd8kjeoNTrexRDNsuNpZOsMd This role offers the chance to drive OKX’s growth in high-value markets while building long-term relationships with influential clients. You will play a key part in shaping our VIP strategy, helping to expand OKX’s footprint across the local market. /div
div class= ace-line ace-line old-record-id-GEUbd7sWzobkyGxnNNAufQyQsXe /div
h2 class= heading-2 ace-line old-record-id-HytwdMMd1o5PQtxqi9QudDSMsWV strong What You’ll Be Doing /strong strong /strong /h2
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li class= ace-line ace-line old-record-id-GkWsdUpKpouMsxxrbMluoheLsQc data-list= bullet
div Manage relationships with VIP clients in the local market. /div
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li class= ace-line ace-line old-record-id-GkWsdUpKpouMsxxrbMluoheLsQc data-list= bullet
div Cultivate and strengthen relationships with existing clients through consistent communication and rapport-building efforts. /div
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div Develop and implement customer service processes and systems, including management rules and monitoring of key customer status. /div
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div Analyze client behavior to identify unspoken needs and prepare key customer analysis reports. /div
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div Collaborate with stakeholders across departments to deliver optimal service solutions and experiences. /div
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div Drive growth of potential clients through product offerings, offline marketing activities, events, and campaigns. /div
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div Partner with marketing teams to enhance brand awareness and drive leads and conversions among VIP tiers. /div
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div Maintain accurate data and information for weekly updates and analysis. /div
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h2 class= heading-2 ace-line old-record-id-ZvAmdvgIGoKyiHxjBTiu68Kcs9d strong What We Look For In You /strong /h2
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li class= ace-line ace-line old-record-id-F7Q5dSyFPonFgJx4HDKu09ObsMh data-list= bullet
div 4+ years of experience in sales and client services functions within the international financial sector, preferably in banking or investments. /div
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div Proven track record of managing client portfolios including institutional clients, high net-worth individuals, and private bank customers. /div
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div Experience working with trading platforms or exchanges is highly advantageous. /div
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li class= ace-line ace-line old-record-id-F7Q5dSyFPonFgJx4HDKu09ObsMh data-list= bullet
div Strong communication and written skills in both English and Vietnamese to effectively communicate with Vietnamese-speaking stakeholders in the local market. /div
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li class= ace-line ace-line old-record-id-F7Q5dSyFPonFgJx4HDKu09ObsMh data-list= bullet
div Ability to thrive under pressure and meet tight deadlines while maintaining excellent multitasking skills /div
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h2 class= heading-2 ace-line old-record-id-CmqsdZ2GTo6Z9VxuHx4ugzRRsm3 strong Perks span style= font-size: 18pt; Benefits /span /strong /h2
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div Competitive total compensation package /div
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div L D programs and Education subsidy for employees' growth and development /div
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div Various team building programs and company events /div
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div More that we love to tell you along the process! /div
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/div div class= content-conclusion div data-lark-html-role= root span class= text-only data-eleid= 18 span class= text-only span class= text-only data-eleid= 6 Notice: br /span /span /span
div data-lark-html-role= root span class= text-only data-eleid= 26 span class= text-only All official /span span class= text-only text-with-abbreviation text-with-abbreviation-bottomline OKX /span span class= text-only vacancies are published on this website. /span /span span class= text-only data-eleid= 28 span class= text-only While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. /span /span strong span class= text-only data-eleid= 29 span class= text-only If in doubt, please apply directly through our official careers website. /span /span /strong /div
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div data-lark-html-role= root span class= text-only data-eleid= 18 span class= text-only Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to /span span class= text-only text-with-abbreviation text-with-abbreviation-bottomline OKX /span span class= text-only 's /span /span a class= link rich-text-anchor __anchor-intercept-flag__ text-content-link href= https://www.okx.com/en-eu/help/okx-candidate-privacy-notice target= _blank data-eleid= 19 data-lark-is-custom= true data-lark-link= true Candidate Privacy Notice /a span class= text-only data-eleid= 20 span class= text-only . /span /span /div /div