Relationship Manager

OKX · Remote Roles - APAC

Sales🌍 RemoteAPAC OKPosted 2026-08-07

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h2 class= heading-2 ace-line old-record-id-NqI8dIe4noRyepxuky5usKYSsMe strong Who We Are /strong /h2

div class= ace-line ace-line old-record-id-BZOXd1qk6or9H8xOiGouBL10sbf At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. /div

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div class= ace-line ace-line old-record-id-OEJhdcY7loNBknxhEAEuFVwcsxm OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. /div

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div class= ace-line ace-line old-record-id-FFLidDdsbo0jBmxLNmKuAA9asNe Across our multiple offices globally, we are united by our core principles: em We Before Me /em , em Do the Right Thing /em , and em Get Things Done /em . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. /div

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div class= ace-line ace-line old-record-id-Gkm1dHIWkoUQdjxTkILuLxavsZb OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. /div

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h2 class= heading-2 ace-line old-record-id-HytwdMMd1o5PQtxqi9QudDSMsWV strong About this role /strong /h2

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div class= ace-line ace-line old-record-id-PSzYdqW1ao2cplxMXutlrTFYg2q 负责高价值客户的开发与维护，深入了解各家产品与解决方案，通过专业够听和定制化的解决方案，推动交易、资产及收入等关键指标的持续增长。该岗位高度 KPI 导向，需要强目标感、快速学习能力，同时能接受高强度出差。 /div

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div class= ace-line ace-line old-record-id-OFe5d3DS0oFTwVxfnZKlSulFghh Responsible for acquiring and managing high-value clients, developing a deep understanding of different products and solutions across platforms, and driving sustainable growth in trading volume, assets and revenue through professional consultation and customized solutions. This is a highly KPI-driven role that requires strong goal orientation, fast learning ability, and the ability to handle frequent business travel. /div

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h2 class= heading-2 ace-line old-record-id-HytwdMMd1o5PQtxqi9QudDSMsWV strong What You’ll Be Doing /strong /h2

div data-zone-id= 0 data-line-index= 0 data-line= true strong 开发与拓展 /strong /div

li class= temp-li bullet1 data-line= true data-list= bullet1 通过多渠道（线下拜访、行业会议、社群、转介绍等）挖掘并开发潜在高价值客户（包括但不限于专业交易者、家族办公室等）。 /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 能够快速画像并识别高潜力目标客户，建立并维护客户线索池和跟进节奏。 /li

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div data-zone-id= 0 data-line-index= 3 data-line= true strong 客户关系管理与业绩达成 /strong /div

li class= temp-li bullet1 data-line= true data-list= bullet1 建立并维护稳固的客户关系，定期Review，了解用户交易需求、资金规模与产品需求。 /li

li class= temp-li bullet1 data-line= true data-list= bullet1 对所负责客户的 strong 资产规模、交易量、收益贡献等关键指标（KPI）负责 /strong ，按月度/季度完成业绩目标。 /li

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div data-zone-id= 0 data-line-index= 7 data-line= true strong 产品与解决方案咨询 /strong /div

li class= temp-li bullet1 data-line= true data-list= bullet1 深入理解各家主流交易平台的各产品条线（如：现货、合约、期权、Earn/理财、结构化产品等），能够为客户提供对比分析和专业建议。 /li

li class= temp-li bullet1 data-line= true data-list= bullet1 收集客户需求与痛点，协同产品、运营等团队，为重点客户提供定制化解决方案。 /li

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div data-zone-id= 0 data-line-index= 11 data-line= true strong 行业洞察与学习 /strong /div

li class= temp-li bullet1 data-line= true data-list= bullet1 持续跟进行业动态、竞品策略和新产品形态，快速掌握并消化新知识，形成对客户有价值的观点与建议。 /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 定期输出客户/市场反馈与竞品情报，为内部策略和产品迭代提供一线视角。 /li

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div data-zone-id= 0 data-line-index= 15 data-line= true strong Client Acquisition Expansion /strong /div

li class= temp-li bullet1 data-line= true data-list= bullet1 Identify and acquire potential high-value clients (including but not limited to professional traders, family offices, etc.) through multiple channels such as in-person visits, industry events, communities and referrals. /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 Quickly profile and identify high-potential target clients, maintain a structured lead pipeline and follow-up rhythm. /li

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div data-zone-id= 0 data-line-index= 18 data-line= true strong Client Relationship Management Target Delivery /strong /div

li class= temp-li bullet1 data-line= true data-list= bullet1 Build and maintain strong, long-term relationships with clients; conduct regular reviews to understand their trading needs, capital scale and product preferences. /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 Take full responsibility for key KPIs of your client portfolio, including asset under management, trading volume and revenue contribution, and achieve monthly/quarterly performance targets. /li

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div data-zone-id= 0 data-line-index= 21 data-line= true strong Product Solutions Advisory /strong /div

li class= temp-li bullet1 data-line= true data-list= bullet1 Develop an in-depth understanding of major product lines on leading trading platforms (e.g. spot, perpetuals, options, Earn/wealth management, structured products, etc.) and provide professional comparison and recommendations to clients. /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 Gather client needs and pain points, and work with product, operations and other internal teams to deliver customized solutions for key clients. /li

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div data-zone-id= 0 data-line-index= 24 data-line= true strong Industry Insight Continuous Learning /strong /div

li class= temp-li bullet1 data-line= true data-list= bullet1 Continuously track industry trends, competitor strategies and new product types; quickly absorb new knowledge and translate it into valuable insights and suggestions for clients. /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 Regularly share client/market feedback and competitive intelligence to provide frontline input for internal strategy and product iteration. /li

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h2 /h2

h2 strong What We Look For In You /strong /h2

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li class= temp-li bullet1 data-line= true data-list= bullet1 至少 strong 2 年及以上 web3 行业工作经验 /strong ，对主流交易所、钱包、托管、DeFi 等产品有实际使用或服务经验。 /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 能够 strong 快速识别与筛选目标客户 /strong ，具备优秀的沟通谈判技巧与关系维护能力，有高潜力客户的客户关系管对金融市场、衍生品、风险收益等有基本认知，有银行、券商、资管等金融背景者优先。客户服务和运营等相关工作经验优先； /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 明确的 strong KPI 结果导向 /strong ，习惯用数据衡量业绩。 /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 能接受 strong 高强度工作节奏与频繁出差 / 拜访 /strong 。 /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 自驱力强，抗压能力好，能够在不确定环境中找到路径并推动落地。 /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 能够 strong 中英文双语工作（听说读写）； /strong /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 本科及以上学历， strong 金融、经济、会计、数学、统计、计算机等相关专业优先 /strong 。 /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 At least strong 2 years of work experience in the Web3 industry /strong , with hands-on usage or service experience related to major exchanges, wallets, custody solutions, DeFi products, etc. /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 Able to strong quickly identify and qualify target clients /strong , with strong communication, negotiation and relationship-building skills. Experience in managing high-potential client relationships, client service or account operations is preferred. Basic understanding of financial markets, derivatives and risk–return; background in banking, securities or asset management is a strong plus. /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 Clear strong KPI result orientation /strong , and comfortable using data to measure and manage performance. /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 Comfortable with a strong high-intensity work pace and frequent travel / client visits /strong . /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 Strong self-motivation and resilience, able to find paths forward and drive execution in an uncertain environment. /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 Able to work in strong both Chinese and English (listening, speaking, reading and writing) /strong . /li

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li class= temp-li bullet1 data-line= true data-list= bullet1 Bachelor’s degree or above; majors in Finance, Economics, Accounting, Mathematics, Statistics, Computer Science or related fields are preferred. /li

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h2 class= heading-2 ace-line old-record-id-CmqsdZ2GTo6Z9VxuHx4ugzRRsm3 strong Perks Benefits /strong /h2

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div Competitive total compensation package /div

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div Various team building programs and company events /div

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li class= ace-line ace-line old-record-id-CS34dAJCDoMDHxx95pZu43yjsxB data-list= bullet More that we love to tell you along the process! /li

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/div div class= content-conclusion div data-lark-html-role= root span class= text-only data-eleid= 18 span class= text-only span class= text-only data-eleid= 6 Notice: br /span /span /span

div data-lark-html-role= root span class= text-only data-eleid= 26 span class= text-only All official /span span class= text-only text-with-abbreviation text-with-abbreviation-bottomline OKX /span span class= text-only vacancies are published on this website. /span /span span class= text-only data-eleid= 28 span class= text-only While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. /span /span strong span class= text-only data-eleid= 29 span class= text-only If in doubt, please apply directly through our official careers website. /span /span /strong /div

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div data-lark-html-role= root span class= text-only data-eleid= 18 span class= text-only Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to /span span class= text-only text-with-abbreviation text-with-abbreviation-bottomline OKX /span span class= text-only 's /span /span a class= link rich-text-anchor __anchor-intercept-flag__ text-content-link href= https://www.okx.com/en-eu/help/okx-candidate-privacy-notice target= _blank data-eleid= 19 data-lark-is-custom= true data-lark-link= true Candidate Privacy Notice /a span class= text-only data-eleid= 20 span class= text-only . /span /span /div /div