Overseas Operations Manager (P2P)

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h2 class= heading-2 ace-line old-record-id-ARMWdtKDIowwlyxaSOuuzEqssIf strong Who We Are /strong /h2

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At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: em We Before Me /em , em Do the Right Thing /em , and em Get Things Done /em . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. /div

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h2 class= heading-2 ace-line old-record-id-SfTNdXdRLofZjexdGv9lcoUAgEb Role Overview /h2

div class= ace-line ace-line old-record-id-KC2ldnJUPoZbzLx1TvelnkMhgZb We are seeking an experienced Overseas Operations Manager (P2P) to drive strategic growth and operational excellence across key overseas markets. /div

div class= ace-line ace-line old-record-id-T4JLdgABMoaL5HxehDnlQThjgdd This role requires deep understanding of P2P market mechanics, merchant ecosystem dynamics, regional payment infrastructures, and competitive positioning. The ideal candidate has hands-on experience operating P2P markets at leading exchanges (e.g., Binance, Bybit, Bitget) and can independently formulate expansion strategies while delivering measurable growth outcomes. /div

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h2 class= heading-2 ace-line old-record-id-IfpMdX6gvorEhKxvnNYlRAJ0gAg Key Responsibilities /h2

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h3 class= heading-3 Market Expansion Growth Strategy /h3

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div Develop and implement regional P2P expansion strategies to ensure sustainable and stable business growth /div

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div Monitor regional regulatory developments and assess their impact on P2P business models /div

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div Continuously adjust market strategy based on competitive landscape and market shifts /div

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h3 class= heading-3 P2P Merchant Ecosystem Management /h3

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div Design and optimize advertiser (merchant) onboarding, segmentation, and incentive structures /div

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div Maintain close engagement with key merchants to ensure liquidity depth and spread competitiveness /div

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div Improve completion rate, trading efficiency, and dispute resolution performance /div

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div Develop structured management frameworks for regional merchant operations /div

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h3 class= heading-3 Operational Optimization Cross-Functional Collaboration /h3

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div Collaborate with Product and Engineering teams to enhance P2P transaction workflows and feature design /div

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div Provide structured feedback on product gaps, user pain points, and regional behavioral differences /div

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div Improve end-to-end operational efficiency, including order flow, payment processing, and dispute handling /div

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h3 class= heading-3 Data Monitoring Competitive Intelligence /h3

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div Monitor core P2P KPIs (volume, active users, merchant depth, spreads, completion rate, dispute rate) /div

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div Conduct in-depth data analysis and anomaly detection to identify growth bottlenecks and risk patterns /div

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div Track competitor strategies (pricing, incentives, merchant policies, risk models) and propose strategic responses /div

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h2 class= heading-2 ace-line old-record-id-Y7Jfd38zyoOYbsxMNUBlK5Lsg7h Requirements /h2

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div 5+ years of experience in platform operations; crypto / Web3 experience strongly preferred /div

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div Minimum 2–3 years of hands-on P2P operations experience in overseas markets (outside Mainland China) /div

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div Experience at major exchanges /div

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div Strong understanding of: /div

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div P2P liquidity dynamics and spread formation /div

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div Regional payment systems (bank transfers, local e-wallets, alternative rails) /div

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div Proven ability to adapt operational strategy based on market and competitive changes /div

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div Strong analytical skills with data-driven decision-making capability /div

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div Excellent cross-functional collaboration skills /div

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div Fluent in English; Chinese or other regional languages are a plus /div

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h2 class= heading-2 ace-line old-record-id-E3jNdhEfDoY6yDxYdC3ltoSVgPc Preferred Qualifications /h2

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div Experience managing regional teams, community contributors, or local operators /div

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div Strong understanding of overseas P2P fraud patterns and payment risks /div

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div Ability to independently articulate structural differences between regional P2P markets /div

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h2 class= heading-2 ace-line old-record-id-E3jNdhEfDoY6yDxYdC3ltoSVgPc Perks Benefits /h2

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li Competitive total compensation package /li

li L D programs and Education subsidy for employees' growth and development /li

li Various team building programs and company events /li

li Wellness and meal allowances /li

li Comprehensive healthcare schemes for employees and dependants /li

li More that we love to tell you along the process! /li

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