Strategic Account Manager

div class= content-intro p a href= https://www.xendit.co/en/ Xendit /a is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. /p /div h3 About the Job /h3

p We are seeking a highly motivated and strategically-minded Account Manager to own and grow our regional/global enterprise portfolio, based in our Jakarta office, working in a hybrid model. This position is dedicated to our most complex and high-value enterprise clients — primarily cross-border e-commerce leaders, global SaaS platforms, and large-scale financial institutions across Indonesia and the wider APAC region. You’ll join Xendit’s Enterprise Account Management team, working closely with Go-to-Market, Product, Engineering, Compliance, Legal, Operations and Risk leadership. You will not just manage accounts — you will architect growth. /p

h3 Minimum Qualifications /h3

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li 5+ years of B2B account management or strategic sales experience in financial services, fintech, or payments. /li

li Consistent track record of meeting or exceeding revenue targets, ideally in a role with direct P L, book-of-business, or portfolio revenue ownership. /li

li Experience managing and growing revenue within large and complex enterprise accounts. /li

li You understand the needs of international cross-border merchants and the cultural nuances of doing business across APAC markets. Familiarity with the APAC region is essential. /li

li Professional proficiency in both English and Bahasa Indonesia. /li

li Core Competencies: /li

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li Builder Founder-Like Mentality: You thrive in “zero-to-one” environments. You are hands-on, take full ownership, and are relentless in removing blockers for your clients and your team. /li

li Exceptional Communicator: You can present persuasively in the boardroom, and translate complex payment concepts for executive audiences. /li

li Data-Led Analytical: You make decisions based on data, not gut feel. You can analyze transaction patterns to identify risk and untapped potential. /li

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p Attributes We Value: /p

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li Hustle with Integrity: You move fast, but you build trust through transparency and reliability. /li

li Curiosity: You constantly ask “why” and dig deep to understand the root problem, not just the surface request. /li

li Resilience: You are undeterred by long sales cycles and complex procurement processes. /li

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p /p

h3 Responsibilities /h3

p 1.⁠ ⁠Strategic Portfolio Growth Revenue Ownership /p

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li Own the full P L for a portfolio of key enterprise accounts. Drive revenue and transaction volume through upselling, cross-selling (payment acceptance, payouts, platform business) and use case expansion. /li

li Develop and execute comprehensive 12-18 month account plans for each major client, articulating clear growth strategies and proactively managing churn risk. /li

li Consistently exceed revenue targets by focusing on high-impact input metrics and maintaining a clean, accurate pipeline. /li

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p 2.⁠ ⁠Executive Multi-Stakeholder Relationship Building /p

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li Build and nurture C-level relationships (CEO, CFO, CPO, CTO) within your accounts. Understand their strategic objectives and align Xendit’s roadmap to solve their core business challenges. /li

li Lead client business reviews, providing data-driven insights and demonstrating clear ROI. /li

li Serve as the trusted advisor and single point of contact, navigating complex organizational structures to secure client buy-in and consensus. /li

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p 3.⁠ ⁠Cross-Functional Influence /p

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li Bring your clients’ needs back to Xendit, informing and influencing our product roadmap and strategy. /li

li Partner with cross-functional teams (Product, Solution Engineering, Compliance, Legal, Risk) to identify and scope net-new opportunities, bridging the gap between commercial terms and technical feasibility. /li

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p 4.⁠ ⁠Market Intelligence Local Expertise /p

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li Stay ahead of regulatory shifts and payment trends. Act as a subject matter expert on cross-border flows between Xendit markets in APAC. /li

li Identify synergies between Xendit’s licensed infrastructure and the specific needs of enterprises expanding into the region. /li

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p /p

p strong Why Join Xendit? /strong /p

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li Impact at Scale: You won’t be a small cog in a giant machine. You will own a significant book of business that directly impacts Xendit’s regional growth. /li

li Licensed Infrastructure: Sell more than just a gateway. You have acquiring, remittance , banking, VASP, and lending licenses as your arsenal. /li

li Culture of Builders: We are a team of doers. We hire people who want to build, not just maintain. /li

li Accelerated Career Growth: We promote from within and offer high-visibility projects with direct exposure to global leadership. /li

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p Xendit is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building an inclusive team where everyone can do their best work. /p

p /p