Site Reliability Engineer (Contract, Rotation-Based)

div class= content-intro h2 strong About Invisible /strong /h2

p Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most. /p

p Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world’s top AI companies, including Microsoft, AWS, and Cohere. /p

p Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets. /p

p Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology. /p /div h2 strong About The Role /strong /h2

p We're looking for Site Reliability Engineers to join a 24/7 incident response rotation supporting a production platform used by one of our key clients. You'll be a first responder for critical incidents — triaging and stabilizing issues at the infrastructure level, working from logs to place a failure to its component, and escalating to the platform team when an issue goes beyond infrastructure-level diagnosis. /p

p We're hiring across a level range. At minimum, you'll own first response: fast, calm triage under time pressure, and good judgment about when to escalate versus resolve. For candidates operating at a more senior level, the role grows to include hardening the systems you're responding to, driving scaling and capacity work, and proposing structural improvements — so the same incidents happen less often over time. /p

h2 strong What You’ll Do /strong /h2

ul

li Serve as first responder for production incidents, triaging and stabilizing at the infrastructure level within defined response SLAs (P1/P2 severity) /li

li Diagnose issues primarily from system logs — Kubernetes, RabbitMQ, and Postgres — to place a failure to the right component before escalating /li

li Distinguish infrastructure-level failures from application/business-logic failures — for infrastructure-level issues, identify the fix and submit the change yourself; escalate application/business-logic issues to the platform team with clear context /li

li Participate in an on-call rotation, including off-hours coverage /li

li Communicate incident status clearly to stakeholders during active incidents, and hand off cleanly to the team that owns resolution /li

/ul

h2 strong What We Need /strong /h2

ul

li Solid hands-on experience with Kubernetes, RabbitMQ, and PostgreSQL in an enterprise setting, ideally within Financial Services /li

li Strong working knowledge of Azure; familiarity with GCP or AWS is a plus /li

li Comfort diagnosing an unfamiliar system primarily from its logs rather than its source — this matters more than deep expertise in any one tool /li

li Experience troubleshooting production systems under time pressure, with sound judgment about severity and escalation /li

li Clear, calm communication during live incidents /li

/ul

h2 Engagement Type Schedule /h2

p This is a contractor role structured around a coverage rotation rather than a standard full-time schedule. The commitment breaks down as: /p

ul

li 10+ hours per week during regular business hours /li

li Rotational weekend coverage: 8 hours on Saturday and 8 hours on Sunday, every other weekend /li

li ~72+ hours per month total, combining weekday and rotational weekend coverage br br /li

/ul

p span style= font-size: 12pt; em strong *Please note: this role is an hourly, contract-based position and is not eligible for bonus or equity compensation* /strong /em /span br br /p div class= content-conclusion p You can find more information about our geographic pay tiers strong a class= c-link href= https://invisibletech.ai/compensation-and-pay-tiers target= _blank data-stringify-link= https://invisibletech.ai/compensation-and-pay-tiers data-sk= tooltip_parent here /a . /strong During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living. br br Bonuses and equity are included in all full-time offers. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process. /p

h2 strong What It's Like to Work at Invisible: /strong /h2

p span style= color: rgb(0, 0, 0); At Invisible, we’re not just redefining work—we’re reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what’s possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won’t just execute tasks—you’ll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI. /span /p

p span style= color: rgb(0, 0, 0); We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We’re not for everyone, and we’re okay with that. If you’re looking for predictable routines, this isn’t the place for you. But if you’re driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you’ll fit right in. /span /p

p span style= color: rgb(85, 85, 85); em strong Country Hiring Guidelines: br /strong /em /span em span style= color: rgb(85, 85, 85); Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process. br br strong data-stringify-type= bold em data-stringify-type= italic AI Interviewing Guidelines: /em /strong br em data-stringify-type= italic Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey. /em span style= color: rgb(35, 111, 161); em data-stringify-type= italic a class= c-link style= color: rgb(35, 111, 161); href= https://www.invisible.co/ai-interview-guidelines target= _blank data-stringify-link= https://www.invisible.co/ai-interview-guidelines data-sk= tooltip_parent Click here to learn more about how we use AI and our guidelines for candidates. /a /em /span br /span /em /p

p span style= color: rgb(85, 85, 85); strong em Accessibility Statement: br /em /strong /span span style= color: rgb(52, 73, 94); em We are committed to providing reasonable accommodations for individuals with disabilities. If you require an accommodation to participate in the application or interview process, please submit your request using our accommodation request form. A member of our team will follow up to support your request. /em /span span style= color: rgb(52, 73, 94); em Here is the link the google form: span style= color: rgb(35, 111, 161); a class= _ymio1r31 _ypr0glyw _zcxs1o36 _mizu1v1w _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu1r31 _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b1r31 _4fpr8stv _5goinqa1 _f8pj13af _9oik1r31 _1bnxglyw _jf4cnqa1 _30l313af _1nrm1r31 _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1 style= color: rgb(35, 111, 161); href= https://docs.google.com/forms/d/e/1FAIpQLScqsu0PCQ0m0lwt-VFeXovNbZxWk0jogv8QI_ciGqZsIbSBjQ/viewform?usp=sharing ouid=102356854798492362557 data-renderer-mark= true data-is-router-link= false data-testid= link-with-safety https://docs.google.com/forms/d/e/1FAIpQLScqsu0PCQ0m0lwt-VFeXovNbZxWk0jogv8QI_ciGqZsIbSBjQ/viewform?usp=sharing ouid=102356854798492362557 /a /span /em /span /p

p span style= color: rgb(85, 85, 85); strong em Equal Opportunity Statement: br /em /strong /span em style= color: rgb(85, 85, 85); We’re an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law. /em /p

p span style= color: rgb(85, 85, 85); em Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us. /em /span /p /div