Senior Product Manager

div class= content-intro p strong Who we are /strong /p

p At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to a class= c-link href= https://customers.twilio.com/ target= _blank data-stringify-link= https://customers.twilio.com/ data-sk= tooltip_parent hundreds of thousands of businesses /a and empower millions of developers worldwide to craft personalized customer experiences. /p

p Our dedication to a class= c-link href= https://www.twilio.com/en-us/blog/open-work target= _blank data-stringify-link= https://www.twilio.com/en-us/blog/open-work data-sk= tooltip_parent remote-first work /a , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. br span style= color: rgb(255, 255, 255); . /span /p

p strong Hiring and how we work /strong /p

p We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! /p

p Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. br span style= color: rgb(255, 255, 255); . /span /p /div p /p

div strong See yourself at Twilio /strong /div

div Join the team as our next Product Manager on Twilio’s Onboarding and Compliance product team. /div

div /div

div strong About the job /strong /div

div Twilio is looking for a highly skilled and motivated Product Manager to join our Onboarding and Compliance product team to manage Porting, Hosting, and ShortCodes. In this role, you will lead the product strategy, roadmap, and delivery for the core capabilities that allow customers to onboard, migrate, and maintain their numbers globally. You will focus on scaling automated self-service workflows, strengthening fraud and regulatory compliance guardrails, and migrating legacy capabilities onto modern platform architectures. /div

div /div

div strong Responsibilities /strong /div

div In this role, you’ll: /div

div Own and execute the product vision, roadmap, and quarterly planning for Hosting, Porting, and ShortCodes product suites. /div

div Translate complex operational, regulatory, and technical requirements into PRDs for engineering teams. /div

div Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap. /div

div Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth. /div

div Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments. /div

div /div

div strong Qualifications /strong /div

div Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! /div

div /div

div strong Required: /strong /div

div 4+ years of product management experience delivering scalable SaaS, PaaS, or IaaS products /div

div Proven track record of leading successful product launches and driving product strategies /div

div Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes /div

div Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders /div

div Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals /div

div Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges /div

div Bachelor in Computer Science, Engineering, or equivalent practical experience /div

div /div

div /div

div strong Desired: /strong /div

div Experience building products/services related to APIs, developer experience /div

div Experience working in a regulated ecosystem /div

div /div

div strong Location /strong /div

div This role will be remote and based in the United States, em /em but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. /div

div /div

div strong Travel /strong /div

div We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. /div

div /div

div strong What We Offer /strong /div

div Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. /div

div /div

div strong Compensation /strong /div

div em *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. /em /div

div /div

div The estimated pay ranges for this role are as follows: /div

ul

li Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700 /li

li Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000 /li

li Based in the San Francisco Bay area, California: $151,120 - $188,900. /li

li This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. /li

/ul

div /div

div The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. /div

div /div

div Applications for this role are intended to be accepted until 10/26/2026, but may change based on business needs. /div

p /p div class= content-conclusion p strong Twilio thinks big. Do you? /strong /p

p We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call a href= https://www.twilio.com/company/values Twilio Magic /a . Additionally, we empower employees to build a href= https://twilio.org/support-and-resources/impact-fund positive change in their communities /a by supporting their volunteering and donation efforts. /p

p So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, a href= https://www.twilio.com/company/jobs#open-positions please consider other open positions. /a /p

p strong span style= color: rgb(255, 255, 255); . /span /strong /p

p strong Stay alert to recruitment fraud /strong /p

p We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ a href= http://twilio.com twilio.com /a email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. br br span style= color: rgb(255, 255, 255); . /span strong /strong /p

p strong Twilio is proud to be an equal opportunity employer. /strong We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. /p /div