Program Manager, GTM Strategic Programs
Stripe · US-Remote, Chicago
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h2 strong Who we are /strong /h2
h3 strong About Stripe /strong /h3
p span style= font-weight: 400; Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. /span /p
h3 strong About the team /strong /h3
p The Go-to-Market (GTM) Strategic Programs team supports Stripe's mission (to Increase the GDP of the internet ) by building GTM strategy, bringing it to life through incubation programs, and providing program management expertise across global, cross-functional programs. We bring a desire to chart the unknown, rigorous thinking, and a user-first approach to problem-solving, while helping to build connections between Stripe go-to-market teams and the business overall. /p
p As we rapidly grow our company and customer base, we need full stack program management experts with global program experience who easily flex between: /p
ul
li PMO responsibilities coordinating across a number of cross-functional team members /li
li Running the full breadth of building and operationalizing incubation programs from diagnosis, design, implementation, and change management /li
li Driving a successful transition and handover to operational counterparts across GTM and Product Operations /li
/ul
h2 strong What you’ll do /strong /h2
p Our Program Managers are focused on solving GTM's most pressing challenges. We're looking for a self-starter who has demonstrated success dealing with ambiguous global-scale programs, with multi-layered stakeholder management and significant cross-functional team engagement. You have worked in a hypergrowth technology or GTM org or come from a strategic consulting background, have superior communication skills to work across the most senior stakeholders across different functions, and thrive when solving complex problems with limited oversight. /p
h3 strong Responsibilities /strong /h3
ul
li Be accountable for building and driving large-scale programs end-to-end, and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals /li
li Manage directly (or coordinate) the full-stack of change management activities across stakeholder engagement and creating champions, messaging and communication planning, and support and enablement /li
li Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions /li
li Work cross-functionally to identify improvement opportunities for the Revenue teams spanning strategy, people, process, and technology /li
li Develop a Programs Center of Excellence, providing guidance, consulting, and coaching to peers and others on partner teams /li
li Seamlessly prioritize among various projects and synthesize data to guide and support strategy and decision /li
li Make C-suite-level recommendations and drive decisions, where necessary /li
/ul
h2 strong Who you are /strong /h2
p span style= font-weight: 400; We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. /span /p
h3 strong Minimum requirements /strong /h3
ul
li Experience working in a sales and marketing organization /li
li 7+ years of experience in program management, business operations, management consulting, or a related discipline /li
li A strong track record of delivering global, complex programs with multiple constituents in a changing, ambiguous environment end-to-end /li
li An enthusiastic roll up your sleeves mentality /li
li Ability to work well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment /li
li The ability to diagnose, simplify, and structure problems and solutions while having command of the details /li
li Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to C-suite. You set a high bar in terms of communication effectiveness. /li
li Demonstrated leadership qualities throughout their work—taking ownership of challenges, selflessly supporting their colleagues, and setting the standard for quality in their deliverables /li
/ul
h3 strong Preferred qualifications /strong /h3
ul
li Comfort operating with incomplete data and adapting and reprioritizing activities as business needs change /li
li Deep problem-solving and analysis experience (solving business problems—commercial, operational, financial) in a sales-oriented environment /li
li A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself and those around you) /li
li Prior experience with payments /li
li Comfort with SQL /li
/ul